Shipping Policy

Thank you for choosing Nana Puddin Perfection! We’re delighted to get our delicious treats to you. Please review our shipping policy below for a smooth and satisfying experience.

Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.

Effective June 17, 2025 - Pickup is No Longer Available
To keep things smooth and efficient, we now deliver-only.

Delivery Days:
- Tuesday
- Thursday
- Saturday

Delivery Schedule:
πŸ“ Orders placed Sunday or Monday            → 🚚 Delivered Tuesday
πŸ“ Orders placed Tuesday or Wednesday    → 🚚 Delivered Thursday
πŸ“ Orders placed Thursday or Friday           → 🚚 Delivered Saturday
πŸ“ Orders placed Saturday                           → 🚚 Delivered Tuesday

Order Tracking: Once your order has placed, you will receive an email with delivery date and time details via email. 

Shipping Issues: If you experience any issues with your delivery, please contact our customer service team at [email protected] or by Phone at 469-340-3751 within 7 days of receiving your order. We will work to resolve any issues promptly.

Delivery to Rural Areas: Please note that deliveries to remote or rural areas may take additional time.

Address Accuracy: Please ensure that your shipping address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect addresses provided.

Thank you for your patience and understanding. We hope you enjoy your Nana Puddin Perfection treats!